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Online Support: SEW-EURODRIVE welcomes the 100 000th user

21.01.19

Virtually the entire digital process chain can now take place online. Our Online Support offers a whole host of tools – from product configurator and shopping cart all the way through to troubleshooting – and they're available 24/7.

Online Support from SEW-EURODRIVE offers rapid assistance
Online Support from SEW-EURODRIVE offers rapid assistance

Launched in Germany in 2015, Online Support has now been rolled out in 44 countries. In November 2018, just three years on from the launch, we had our 100 000th registration.

You can access Online Support via our website for functions and services that will make your day-to-day work easier. The following categories will give you an initial idea of what's available:

• Engineering & selection

• Inquiry & ordering

• Delivery & material flow

• Startup & maintenance

• Data & documents

Beneficiaries of our education packages for children have plenty to smile
Beneficiaries of our education packages for children have plenty to smile

We're so delighted at the number of customers who are already using Online Support that we've decided to make a donation to charity. Our chosen beneficiary is World Vision, an organization that aims to create a better future for children. We're supporting this goal by donating an education package that includes learning materials, classroom equipment and school lunches. Initiatives like this open up new worlds for children in developing countries. Knowledge creates opportunities, so there is high demand for the education packages from girls and boys who are eager to learn.

If you'd also like to help provide the gift of knowledge, we'd welcome your support for World Vision. You'll find more information here: https://donate.worldvision.org/giftcatalog.