Thank you for visiting the website of SEW EURODRIVE ESPAÑA, S.L.U. and for your interest in our company and products. The privacy and protection of your personal data is important to us and we take this into account in all our business processes. We process and treat confidentially and in accordance with legal requirements all personal data collected when you visit our websites.
In compliance with the Organic Law 15/1999 of the 13th December, concerning Personal Data Protection (LOPD) and with the Royal Decree 1720/2007 of 21st December, approving the development regulation of the LOPD (RDLOPD) SEW EURODRIVE ESPAÑA, S.L.U. (from now on SEW ESPAÑA) hereby informs about its privacy policy and personal data protection arising from the use of the website and mobile applications of SEW ESPAÑA, as well as the services and content associated with that site (from now on also addressed as website and mobile site)
Access by any interested party to the website or mobile site of SEW ESPAÑA, as well as the use of services linked to the site, implies that the person concerned acquires the status of "user" and with that status, a series of rights and obligations.
SEW ESPAÑA informs you that the legal conditions governing the use or privacy of a mobile site are fully accepted by the fact of accessing the site and / or use theirs services and content. It is therefore your responsibility to access periodically to legal conditions governing the use and privacy of the site.
If you are under 14 years it is prohibited registering on our web and mobile sites.
Personal data
We do not collect any personal data (e.g. name, address, phone number or e-mail addresses) via our website, except if you voluntarily make such data available (e.g. by registering, participating in a survey), or if you have explicitly agreed, or if corresponding legal regulations regarding the data protection permit the use of your data.
We inform you that any processing of personal data from the use of the web and mobile sites of SEW ESPAÑA, as well as the services and contents associated with these sites, will be under the scope of the legislation of the data protection in Spain, established by de LOPD and its complementary and development regulations.
In compliance with the Organic Law 15/1999 concerning Personal Data Protection (LOPD), SEW EURODRIVE ESPAÑA, S.L.U. unequivocally and in a precise way informs you, and you explicitly consent to it, that the provided data will become part of a computerized data file.
The organization responsible for the files and the processing of personal data that are collected via web site or the mobile site of SEW ESPAÑA is SEW EURODRIVE ESPAÑA, S.L.U. located in Parque Tecnológico, Edificio 302, 48170 Zamudio, Vizcaya
This information can be treated in order to provide you the requested service and to inform you about services and products similar to the requested ones that may be of interest to you. The data will not be surrendered to third parties except if needed to fulfil the established legal obligations and will be stored during the duration of the commercial relationship and as many years as necessary to accomplish with the legal obligations. You will have the possibility to exercise the rights about access, rectification, cancelation or opposition by a written communication aimed to SEW EURODRIVE ESPAÑA, S.L.U. at the following address: Parque tecnológico de Zamudio, Edificio nº 302. 48170. Zamudio. Vizcaya.
Collection and use of personal data
The personal data you provide are usually used to respond to your queries, process your orders or allow you to access specific information or offers.
To maintain Customer relationships it may also be necessary
- for us to store and process personal data to be able to respond to your needs more effectively and improve our products or services; or
- for us (or a third party on our behalf) to use these personal data, at your request, to contact you about our offers that may be useful for your business (e.g. in the form of the SEW EURODRIVE Newsletter) or to conduct online surveys to be able to better meet the requirements and demands of our Customers.
Of course, we respect your decision not to allow us to use your personal data to support our Customer relationship (in particular for direct marketing or marketing research purposes). We will neither sell your personal data to third parties nor market it in any other way.
We will only collect, process or use the personal data you provide online for the specified purposes, unless the collection, processing or use
- is for another purpose directly related to the original purpose for which the personal data was collected.
- is necessary to prepare, negotiate or fulfill a contract with you.
- is required by law or by the responsible governmental or judicial authorities
- is necessary to establish or protect a legal claim or for defense in the face of legal action.
Marketing mailings
If you have given your consent, or if we have received your contact details as part of entering into a contract, we may send you information about our products and services by e-mail. We may also continue to send you information about events, trade fairs, products and services by post if we have obtained your address and you have not objected to the information. Processing in accordance with your consent is described in this link.
Promotional use of data by SEW-EURODRIVE
SEW-EURODRIVE and contracted service providers (printers, mailing companies, etc.) use your name and address as a contact person in ongoing business relationships or interested persons for further measures to establish and activate business partnerships.
This includes sending advertising by post or e-mail regarding interesting products and services, so that potential customers and business partners can learn about products that may be of interest to them and in order to establish a long-term business relationship. Last but not least, we would like to keep in touch with you on special occasions and send you, for example, Christmas greetings. SEW-EURODRIVE uses your telephone number for promotional purposes only if you have given your consent or if your consent can be reasonably presumed, for example, within the framework of an existing business relationship or following prior contact. SEW-EURODRIVE also uses your e-mail address, obtained from contact persons during the conclusion of contracts, to advertise similar products and services. In all other cases, we only use your e-mail address for advertising purposes with your separate consent. Of course, you have the right to refuse these promotional contacts. We will inform you of your right to object to advertising in each individual case.
In addition, SEW-EURODRIVE processes data collected within the framework of the business relationship (contact information, product purchases, services ordered) and obtained when using the services of the website, at trade fairs or during other advertising campaigns (use of data when accessing the website or participating in advertising campaigns, as well as voluntary information that you disclose when using the website) in order to provide you with offers tailored to your interests. By means of the above, we use data that is collected in the course of the business relationship and data that is obtained when using products/services to inform you of current offers, information and developments regarding our products and services that may be of interest to you. In this way, SEW-EURODRIVE provides further information about the products and services of the SEW-EURODRIVE Group. Through this data processing, we can show you products and services that we think may be of interest to you by means of personalised offers (advertising on the website, by e-mail or by post).
We may also send you - as an existing customer or if we have otherwise received your contact details - information in connection with special promotions, events or trade fair events by post or e-mail within the framework described above. In this case, you will receive information by post about the specific campaign and how you can participate and what information you need to provide us with. We will then often register your participation via an event-related website and process your data for the stated purposes, e.g. to provide you with the products offered or to send you information. We may use the information received within the framework of the processing described here. At the time of the initial selection and sending of information, your data is processed on the basis of a consideration of our interests, Organic Law 3/2018, on Personal Data Protection and guaranteeing digital rights; when you participate in a campaign and register, your data is processed for the execution of the contract, in accordance with Organic Law 3/2018, on Personal Data Protection and guaranteeing digital rights.
As a rule, your data is stored in the EU for advertising purposes. For this we may use service providers that we have carefully inspected and audited. If data is transferred to and processed on servers in third countries outside the EU/EEA in individual cases, i.e. in particular the USA and, where applicable, the United Kingdom (UK), we use contracted and supervised service providers who have undertaken to guarantee a reasonable level of data protection and with whom the standard data protection clauses of the EU Commission have been agreed in principle. In individual cases, permission for the transfer of data may also arise under Article 40 Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, for example, the fulfilment of a contract with an international focus or if you have issued your consent.
To achieve the purposes associated with this promotional use, we process your data for the lifetime of our products and for as long as you remain a customer. Exceptions are made if you give your consent for a longer period of use and/or if the data is subject to legal retention obligations. In the latter case, the data will be deleted after the retention period has expired. The processing period may be shorter if you exercise your right to object.
Automatically recorded information (non-personal data)
When you access our websites, we may automatically (i.e. without a registration process) record general non-personal information (e.g. type of Internet browser and operating system used, date and time of your visit, domain name of the website from which you accessed our site, number of visits, average time spent on the site, pages viewed).
Data are collected and saved on these websites for marketing and optimization purposes using technology from etracker GmbH. User profiles can be created under a pseudonym using these data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the clipboard of your Internet browser when you visit a website. Cookies enable a site to recognize the Internet browser again. Data collected using etracker technologies will not be used to personally identify visitors to this website and will not be combined with the personal data of the anonymous profile without the express permission of the respective individual.
We use these data to monitor the success of our websites and improve their performance or content.
Use of cookies
1. SEW-EURODRIVE cookies
When you visit one of our websites, information in the form of a “cookie” may be saved on your computer. This cookie will automatically recognize your computer the next time you visit our site. Cookies enable us, for instance, to adapt the viewing preferences and functions of our website to your interests, or to save your password so that you will not have to enter it again every time you visit our site. If you do not want us to recognize your computer, you can set up your Internet browser to delete cookies from your hard drive, block cookies or issue a warning before storing a cookie. It can, however, mean that individual functions and features on our website will no longer be available.
The type of cookies used in our website are the following:
- Functional cookies: these cookies allow the user to remain connected, keep opened SAP sessions in the background and keep an opened session on a single server.
- “Etracker” tracking cookies (https://www.etracker.com/en.html) for the monitoring of the web entrances.
2. Third-party cookies
Some websites and applications feature content and services from other providers, which may use their own cookies and active components. SEW ESPAÑA has no influence on the way these providers process personal data. Please see the websites of these providers to find out about how they handle your data.
Our websites use functions (“plug-ins”) from the Facebook.com social network, which is run by Facebook Inc., Palo Alto, California, USA. The plug-ins are activated when you click the corresponding button. By activating this plug-in, you are connecting to Facebook and consenting the transmission of your data to Facebook. If you are logged in to Facebook, Facebook can assign the visit to our websites to your Facebook account. If you click the button, the relevant information from your browser will be sent straight to Facebook and stored there. You can find out about the purpose and scope of Facebook’s data collection, further processing and use of your data by Facebook, and your related rights and setting options for protecting your privacy by reading Facebook’s privacy policy. If you do not want Facebook to assign visits to our websites to your Facebook account, please log out of your session with your Facebook account.
Our websites use functions (“plug-ins”) from the Twitter social network, which is run by Twitter Inc., San Francisco, USA. The plug-ins are activated when you click the corresponding button. By activating this plug-in, you are connecting to Twitter and consenting the transmission of your data to Twitter. If you are logged in to Twitter, Twitter can assign the visit to our websites to your Twitter account. If you click the button, the relevant information from your browser will be sent straight to Twitter and stored there. You can find out about the purpose and scope of Twitter’s data collection, further processing and use of your data by Twitter, and your related rights and setting options for protecting your privacy by reading Twitter’s privacy policy.
YouTube
Our websites use the YouTube video platform, which is run by YouTube LLC, San Bruno, USA. YouTube is a platform that enables playback of audio and video files. Some of our website contains embedded YouTube videos. When you call up this type of website, the embedded YouTube video player connects to YouTube to ensure technical transmission of the video or audio file. Data are transmitted to YouTube when making a connection with YouTube. You can find out about the purpose and scope of the data collection, further processing and use of your data by YouTube, and your related rights and setting options for protecting your privacy by reading YouTube’s privacy policy.
Some of our websites use functions (“plug-ins”) from the XING social network, which is run by XING AG, Hamburg, Germany. XING is a business network that enables members to manage their contacts and to find new contacts. When you call up these websites, a direct connection between your browser and the XING server is made via a plug-in. This means that XING receives information that you have visited our websites with your IP address. If you are logged in to your XING account, you can link content from our website with your XING profile. XING can then assign the visit to our websites to your user account. You can find out about the purpose and scope of the data collection, further processing and use of your data by XING, and your related rights and setting options for protecting your privacy by reading XING’s privacy policy..
Rights of opposition, access, correction and cancellation of data
You can exercise your rights of access, rectification, cancellation and opposition by written request to SEW ESPAÑA at the following address: Parque Tecnológico, Edificio 302, 48170 Zamudio, Vizcaya.
You can also send your signed request and a copy of your ID card via email to the following address: sew.spain@sew-eurodrive.es
The exercise of these rights is very personal, thus joined to the writing request indicating the right that you want to exercise, you need to send a copy of your DNI on both sides or a valid equivalent document proving your identity.
Safety
SEW ESPAÑA implements technical and organizational security measures to protect your personal data against unintentional or unlawful deletion, alteration or loss as well as unauthorized disclosure or access.
Use of external links
Our websites contain links to other websites. SEW ESPAÑA is not responsible for the data protection policies or the content of other websites.
Contact
For information, suggestions and complaints regarding the processing of your personal data, please refer to the contact address sew.spain@sew-eurodrive.es . If we stored any incorrect information despite our efforts to ensure that the data stored is accurate, we will correct this information at your request.
SEW EURODRIVE ESPAÑA, S.L.U. Parque Tecnológico, Edificio 302. 48170 Zamudio (Vizcaya). Telf. 944318470 / NIF: B-48563142